Somerset Ho Chi Minh City

The check-in staff were exceptionally pleasant and helpful. Upon arrival, we were initially assigned a room facing the street, which proved to be quite noisy, particularly during peak hours. The staff graciously assisted us in checking availability and arranging an upgrade (at our expense) to a quieter room facing the playground. The room is self-sufficient with netflix, washer/dryer, fridge, microwave and oven, super helpful for those travelling with young kids. Additionally, I fell ill during our stay and needed urgent medical attention. The staff promptly arranged a taxi for me, and one of the security guards, Mr. Le Thanh Toan, kindly accompanied me to the hospital. I am deeply grateful to all the night shift staff who supported me on the evening of June 1st. Thank you very much for your care and assistance.

room

The cleanliness of the room is top notch. AC and wifi worked super well. It was a very pleasant stay! My room somehow got upgraded (was it a birthday treat? haha) so staying alone in that spacious room felt super homey. Staff were very helpful. If you order foods online, they will help to send it straight to your room. Amazing service. Short distance to city's main attractions as well! It also got a convenience store inside the area / across the venue.

I have travelled Southeast Asia for the past 7ish years, and the staff at this hotel was simply outstanding! Each and every person we met from the guards at the entrance of the property, to the wonderful people working at the front desk day and night, not to mention the staff at the pool area and the cleaning staff were just amazing. My husband and I talked about how every single person working at the property was extremly professional, warm and friendly, and it really made us feel very safe and welcome during our stay. The hotel has a good location in District 1, a short drive from everything and with 7eleven and Family Mart just across the street and is in a fairly quiet area. It also has a small supermarket with a really good selection of fresh fruit, ice cream, drinks etc. We stayed 6 nights and used Grab to order transportation and all the amazing food HCMC has to offer, which worked out great for us. We really enjoyed the pool area during the daytime and at first I was a bit worried that there wouldn’t be enough sunbeds (12 + regular chairs) but many of the guests at the hotel didn’t use the pool or if they did, they would come once the sun disappeared, which worked in our favor. The apartment is huge and has everything you could need - even a washing machine, which was very easy to use. Very good quality pillows (5 star hotel standard), the mattress was a bit hard but not too bad. Great water pressure and tons of storage/closet space.

The unit was really spacious and comfortable. Everything I need is provided. Literally everything. They have washing machine, iron and board, hair dryers, microwave, two bathrooms, spacious dining and living area. The front staff speak good English. Every staff is hepful and attentive.